About Us

Strategy and execution, built in Leeds

Altiora is a business development consultancy based in Leeds. We help UK service businesses plug revenue leaks, tighten operations, and scale without the chaos.

We work with the businesses that built this city and the towns around it. Trades, professional services, hospitality, and the operators who keep them running. Most are good at what they do and held back by processes that grew by accident rather than design.

We close that gap. We build the website, fix the operations, and where it makes sense, we stay on to run the systems with you.

Location

Rooted in local communities

We are deliberately local. We would rather sit across a table in Leeds than send a proposal into a void. Strong local businesses make strong local communities, and that is the work we want to be part of.

As we grow, our aim stays the same: help the businesses around us scale properly, on foundations that hold. We are a business development consultancy in Leeds, working as a business development agency across the UK.

Established in Leeds
Founders

The founders

Adam Reidy-Thompson & Neo Haddlesey

Altiora was founded by Adam Reidy-Thompson and Neo Haddlesey. Both of us come from accountancy and wealth management, industries where small process failures cost real money, and where discipline, compliance, and clean data are not optional.

We spent years watching well-run firms protect their margin through systems, controls, and sharp execution. Then we watched smaller businesses lose that same margin for want of the same basics. The Altiora playbook is what we learned in those industries, rebuilt for service SMEs that cannot justify a finance function or an operations team of their own.

That background shapes how we work. We measure before we recommend. We flag risk early. We do not sell you software you will not use.

Mission & Vision

Our Mission

Most service businesses don't lose money on the big things. They lose it in the gaps. The quote that never got chased, the job priced from memory, the admin that eats an evening a week. We find those gaps and close them.

Altiora exists to give UK service businesses the operational backbone they've never had time to build. We plug revenue leakage, cut the waste out of day to day operations, and put systems in place that hold up when the volume doubles. We don't write reports and leave. We build the thing and we fix the thing.

Our Vision

A UK service sector that runs on designed process, not habit.

The businesses we work with are the backbone of the economy, and most of them still run on spreadsheets, memory, and the owner's phone. That's a solvable problem. Our vision is a service sector where firms of any size operate with the discipline and technology usually reserved for companies ten times bigger. We prove it once, systemise it, then repeat it. Growth that survives the person who built it.

What We Stand For

Six values. They decide what we build, what we charge for, and what we walk away from.

Altiora chevron mark

Excellence

We ship work we'd put our name on. Every build is judged on the number it moves, not on how it looks in a deck.

Responsibility

We own the outcome, not just the task. If something breaks on our watch, you hear it from us first, with the fix attached.

Growth

Yours before ours. We measure what an engagement changed, publish it, and let the result argue for the next one.

Integrity

We tell you what we actually think, including when the answer is no. Fixed prices, itemised scope, nothing we can't justify.

Learning

Every engagement teaches us something we build back into the process. Solved once, and every client after you gets it.

Respect

We're guests in a business someone else built. We listen before we redesign, explain in plain English, and never talk down.

We write up how we work, too. Start with our guide on how to write SOPs your team will actually use, or browse all our guides for UK service businesses.

Start the conversation

Tell us what's getting in the way. A website, a system, an operations problem, or all three. We'll come back with a straight answer.